Data Deletion

Because most Rinly apps don't require an account, there's often very little tied to you personally. This page explains what we hold and how to ask us to delete it.

How to request deletion

Use the form below, or email contact@rinly.com directly with the subject line "Data deletion request." Either way, please include which app (if any) your request relates to.

Name

Email associated with your request

Which app, if any?

Anything else we should know?

Submit deletion request

We'll verify it's really you before deleting anything, then confirm once it's done.

What we delete

Once verified, we'll delete:

• Support emails and contact form messages associated with your address
• Any diagnostic or crash data linked to your device or account, where such a link exists
• Any other personal information we hold that isn't covered under "What we may keep" below

What we may keep

We may need to retain limited information even after a deletion request, specifically:

• Purchase and transaction records required for tax, accounting, or legal compliance
• Information needed to enforce our terms or resolve an active dispute

Where we retain anything, we limit it to what's legally required and stop using it for any other purpose.

Timeline

We aim to complete verified deletion requests within 30 days. If it will take longer for a specific request, we'll let you know why.

App store data

If you purchased a Rinly app through the Apple App Store, Google Play, or a similar platform, that platform holds its own purchase and payment records independently of Rinly. To remove data held by the platform itself (such as your payment method or purchase history on their service), you'll also need to contact them directly or use their account deletion tools — deleting data with Rinly does not delete your app store account.

Contact us

Rinly LLC
Email: contact@rinly.com